My name is Sam King and since 1998 I have been traveling the globe for work and leisure. The idea for this blog came from my desire to share my opinions and experiences on the best the travel market has to offer. Keep an eye out for me and as I will be constantly sharing my personal experiences on hotels, travel agencies, restaurants, tourist stops, airline and everything travel related. In the US and across the globe.
Today I want to talk about Convention Expo Travel. They are located in Henderson N.V and they are without a doubt a good bunch of people. I have heard the opposite so I wanted to check it out for myself and I decided to look into them. I convinced myself to book 2 rooms just to see what would actually happen.
I called and asked for a sales person, I got a receptionist who took all my information and asked me 20 questions. This made me wonder why I needed to be grilled to talk to sales however I wanted to find out if they could beat my price on the hotel we wanted and if they would actually come through.
I gave all my information and waited about 10 min and a sales person called me back. His name was jack and he was very polite and he listened and again had to call me back as he needed to check a few things. I figured I would not hear from him as I assumed they only sell what they have and would not go out of their way for a call in customer . These guys usually deal with businesses traveling to conventions and I figured I had no chance of getting them to help me if if they could.
Well within 2 hours Jack called me back with my exact choice. I wanted the Marriott and I got it. The price was about 12 dollars a night less not the 25 I had expected based on the pitch I got from the receptionist however I was ready for step 2 and I told jack to book it.. Jack said he needed a credit card form from me, and he could not just book the room. I accepted, filled out the form and then I sent it back hoping for the best.
I got an e mail from Convention Expo Travel at the end of the same day informing me of my hotel , dates, and all the things I had agreed upon with jack.
I checked in with no issues and actually saved about 15% on the entire trip. The staff was friendly helpful. I called a week before to confirm with the hotel and everything was just as promised. I have called for jack for 2 other bookings and each time he got me what i wanted. One city he could not accommodate but he found me something much less expensive that we all loved. Convention Expo Travel is …